Project Work
MBA Business Research Project: Factors Affecting the Adoption of Mobile Banking Applications in Sri Lanka
London Metropolitan University, United Kingdom December 2019
Description
This research project focused on identifying the factors affecting the adoption of mobile banking applications in Sri Lanka, with respect to one of the prominent commercial banks in Sri Lanka. The study utilized the UTAUT model to assess the impact of performance expectancy, effort expectancy, social influence, and facilitating conditions on the acceptance of mobile banking applications.
Role
Research Planning: Designed and executed a comprehensive research plan, including hypothesis development and data collection through a survey of 400 participants.
Data Analysis: Conducted reliability, descriptive, correlation, and regression analyses to test hypotheses and determine relationships between variables.
Findings and Recommendations: Identified that effort expectancy had the highest impact on adoption, followed by performance expectancy, social influence, and facilitating conditions. Recommended strategies to increase customer awareness and improve facilitating conditions to enhance the adoption rate.
Achievements
Successfully identified key factors influencing mobile banking adoption, providing actionable insights for the bank.
Demonstrated strong analytical and research skills, contributing to the academic
literature on technology adoption in the banking sector.
Certified Management Accountant (Australia) Research Project: Enhancing Shareholder Value Through Digital Transformation
The Institute of Certified Management Accountants – Australia May 2024
Description
This research project aimed to benchmark the digital banking performance of a prominent commercial bank in Sri Lanka, focusing on enhancing shareholder value through digital transformation. The study analyzed the bank’s digital presence compared to its peers and provided strategic recommendations.
Role
Research Planning: Designed and executed a comprehensive benchmarking study, including data collection and analysis.
Data Analysis: Conducted detailed benchmarking analysis to compare digital banking performance metrics such as transaction volume, customer base, and digital service adoption.
Findings and Recommendations: Identified areas for improvement in the bank’s digital banking performance and provided actionable recommendations to enhance customer experience, expand digital offerings, strengthen cybersecurity, and increase customer engagement through personalized services and support systems.
Achievements
Successfully benchmarked the bank’s digital performance against its competitors, providing valuable insights into its strengths and areas for improvement.
Demonstrated strong analytical and research skills, contributing to the strategic direction of digital transformation in the banking sector.
Earned recognition for providing comprehensive and actionable recommendations to enhance digital banking performance.
Diploma in FinTech Capstone Project: FinTech Industry in Sri Lanka – Opportunities and Challenges
London School of Business and Social Sciences, United Kingdom July 2014
Description
This capstone project explored the opportunities and challenges faced by the FinTech industry in Sri Lanka. It provided a comprehensive analysis of the FinTech ecosystem, including areas such as digital banking, mobile payments, digital lending, big data, and cryptocurrencies.
Role
Research and Analysis: Conducted an in-depth study of the FinTech ecosystem in Sri Lanka, examining current trends, opportunities, and challenges.
Strategic Recommendations: Developed strategic recommendations for enhancing the FinTech industry in Sri Lanka, focusing on regulatory environment, infrastructure development, consumer trust, cybersecurity, and market competition.
Achievements
Provided a detailed analysis of the FinTech industry’s potential and the challenges it faces, offering actionable strategies for stakeholders.
Demonstrated a strong understanding of the FinTech ecosystem and its impact on the financial sector in Sri Lanka.
MBI Business Professionalism Research Project: Strategic Plan for Digital Transformation at a Prominent Finance Company in Sri Lanka
ICL Graduate Business School, Auckland May 2024
Description
This research project focused on developing a strategic plan for digital transformation at a prominent finance company in Sri Lanka. The plan aimed to enhance operational performance, client satisfaction, and market position through comprehensive digital transformation initiatives.
Role
Strategic Planning: Designed a strategic plan that included SWOT analysis, SMART objectives, and detailed implementation strategies for digital transformation.
Leadership and Management: Addressed key leadership issues and proposed solutions to improve digital infrastructure, customer satisfaction, and operational efficiency.
Risk Mitigation: Identified potential risks and developed mitigation strategies to ensure successful implementation of the digital transformation plan.
Achievements
Developed a comprehensive strategic plan that provided a clear roadmap for digital transformation.
Demonstrated strong leadership and strategic planning skills, contributing to the
improvement of the finance company’s market position and operational performance.
MBI Project Management Research Project: Development of a Mobile Platform for Buying and Selling Cars for a Leading Automotive Trading Company in New Zealand
ICL Graduate Business School, Auckland June 2024
Description
This project involved the development of a mobile platform to enhance the buying and selling process of cars for a leading automotive trading company in New Zealand. The project aimed to improve user experience, increase customer base, and boost operational efficiency.
Role
Project Planning and Execution: Designed and executed the project plan, including defining objectives, forming the project team, and developing the budget.
Development and Integration: Led the design and development of the mobile app interface, ensuring seamless integration with existing digital platforms.
Testing and Implementation: Oversaw system testing, user acceptance testing (UAT), and the final deployment of the mobile app.
Achievements
Successfully developed and launched a user-friendly mobile platform, enhancing the company’s digital presence and customer experience.
Improved operational efficiency by integrating the mobile app with the company’s existing systems, reducing manual processes.
Received positive feedback from users for the app’s functionality and ease of use.
MBI Information Security Management Research Project: Password Security Best Practices
ICL Graduate Business School, Auckland May 2024
Description
This research project examined best practices for password security management, focusing on the implementation of ISO/IEC 27001 and NIST SP 800-63 standards. It also provided an extensive review of the 2019 Microsoft data breach, analyzing the impact and proposing security measures to prevent similar incidents.
Role
Literature Review: Conducted an extensive literature review on password security best practices, including common misconceptions and user behavior.
Standards Analysis: Evaluated ISO/IEC 27001 and NIST SP 800-63 standards for information security management, focusing on their guidelines for password security.
Case Study: Analyzed the 2019 Microsoft data breach, identifying the causes and proposing measures to enhance password security and prevent future breaches.
Achievements
Provided comprehensive recommendations for implementing effective password security measures based on international standards.
Demonstrated strong analytical and research skills, contributing to the field of
information security management.
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