Experience
Regional Recovery Officer
Commercial Bank of Ceylon PLC, Colombo Metro Region, Sri Lanka (January 2024 - April 2024)
- Led recovery operations and consistently exceeded targets through strategic debt recovery initiatives and customer negotiation.
- Implemented detailed analysis of delinquent accounts to identify trends and optimize recovery strategies, enhancing efficiency and profitability.
- Earned recognition for outstanding performance in debt recovery and exceptional customer service.
Branch Manager
CBC Finance Ltd, Kiribathgoda, Sri Lanka (November 2018 – January 2024)
- Led branch operations and consistently exceeded targets through strategic customer acquisition and retention.
- Implemented cost-efficient cross-selling initiatives and enhanced profitability.
- Earned multiple awards for outstanding performance and customer service.
Executive Officer
Commercial Bank of Ceylon PLC, Colombo, Sri Lanka (May 2017 – October 2018)
- Managed multiple administrative tasks and prioritized key success factors.
- Analyzed and reported on customer profiles and bank processes.
- Contributed to achieving organizational goals through strategic initiatives.
Executive Assistant
Commercial Bank of Ceylon PLC, Colombo, Sri Lanka (February 2008 – April 2017)
- Provided essential support to senior executives, managing calendars, and coordinating meetings.
- Prepared detailed reports and presentations, facilitated communication, and maintained confidentiality.
Education
Master of Business Informatics (Reading)
ICL Graduate Business School – Auckland, New Zealand
Master of Business Administration
London Metropolitan University – United Kingdom
Certified Management Accountant
The Institute of Certified Management Accountants – Australia
Executive MSc in Finance (Reading)
Asia e University - Malaysia
Diploma in Fintech
London School of Business and Social Sciences – United Kingdom
Diploma in Applied Banking and Finance
Institute of Bankers of Sri Lanka – Sri Lanka
Professional Memberships
The Association of Professional Bankers - Sri Lanka (APB)
Life Member
The Institution of Chartered Professional Managers of Sri Lanka (CPM)
Associate Member (ACPM)
The Institute of Bankers of Sri Lanka (IBSL)
Associate Member (AIB)
Recomendation
Gayan Randombage’s client managing skills as a Branch manager was phenomenal. While I haven’t had the pleasure of working directly with him, my experience as a client has been exceptional.
Gayan has consistently demonstrated a high level professionalism and efficiency in addressing my requirements. His swift response time and proactive approach to problem solving are commendable.
I wouldn’t hesitate to recommend Gayan for any role requiring strong leadership, client focus & problem solving competencies.
I had the pleasure of working closely with Gayan during his tenure as the Branch Manager at CBC Finance Ltd in Sri Lanka, where he led the Kiribathgoda Branch from 2018 to 2022. Gayan is an exceptional leader with a strong dedication to excellence in all aspects of his role.
Gayan’s commitment to administrative efficiency was evident every day. He meticulously managed operations, ensuring that processes ran smoothly and efficiently. His attention to detail and organizational skills were exemplary, contributing significantly to the overall success of the branch.
One of Gayan’s most remarkable strengths was his ability to nurture talent and foster a culture of continuous learning. He invested time and effort into training and developing his staff, empowering them to reach their full potential. His leadership played a pivotal role in creating a motivated and high-performing team.
Gayan’s relentless pursuit of excellence extended to achieving branch targets. Under his guidance, the Kiribathgoda Branch consistently surpassed expectations, earning recognition and accolades within the organization. Notably, the branch won several prestigious awards, including the Best Branch in the Region and achieving runner-up status in the Leasing Campaign of 2019.
Beyond his professional accomplishments, Gayan is a person of integrity and a pleasure to work with. His positive attitude, strong work ethic, and unwavering dedication make him a valuable asset to any organization.
It is without hesitation that I highly recommend Gayan for any leadership role. His proven track record of success, coupled with his exceptional leadership qualities, make him an invaluable addition to any team.
It is rare to come across someone as dedicated and hardworking as Gayan. He built a strong relationship with customers and staff, earning trust and fostering their success. Gayan’s strong communication and negotiation skills helped his team to achieve the branch targets. He always ensured to motivate his team. He had a good relationship with the departmental staff building a positive rapport. I wish Gayan all the success.
I got to know Gayan while I was working at CBC Finance Ltd and as the branch manager for Kiribathgoda branch, Gayan played a key role in transforming the branch to a profitable branch. During his time he managed to increase the deposit and loan portfolios significantly. He is also capable of managing his team to achieve the set goals and objectives. I wish Gayan a fabulous Career ahead….!!!
I had the pleasure of overseeing Gayan’s role as the Branch Manager at Kiribathgoda branch. He is an exceptionally committed individual who consistently prioritizes achieving set targets and supporting the team to achieve the overall team goals. I wholeheartedly recommend Gayan as an honest and hardworking professional, caring and supporting team player who positively contributes to organizational goals and objectives.
I am delighted to write that Gayan is a highly skilled banking professional with over 16 years of invaluable experience, including a commendable stint as a manager. He has consistently demonstrated expertise in areas such as risk management, team leadership and marketing.
Gayan possesses a profound understanding of the intricacies of the banking industry, navigating challenges with strategic finesse. As his colleague, I observed his exceptional managerial skills, fostering a collaborative and results-driven work environment. With a proven track record of achieving organizational goals and a commitment to excellence, Gayan is an asset to any banking institution. I wholeheartedly wishing him nothing but the best.
I have worked with Gayan for a few years and found that he is an honest and hardworking individual. He accomplishes his task and managed a branch successfully during trying times coupled with a depleted staff. I wish him all the best.
Committed hard worker with great enthusiasm to meet targets. Really appreciate the support given the era which we worked together in Com Bank. Highly recommended for any of the organization to hire him for achieve organizational goals through his skills and market capitalizations. Best wishes 🎉️
I first met Gayan as a JEA attached to Battaramulla Branch when I was the Senior Branch Manager there. I noted that he was a highly dependable and committed employee who would be willing to take any challenge and accomplish it to our entire satisfaction. Later he was promoted to the Executive Grade and performed such functions to gain his superiors liking towards him. Consequently, he joined CBC Finance as a Branch Manager( Seconded from Commercial Bank) and I was able to assess his performance very closely. Gayan was always took all his responsibilities and targets seriously and lead the team to achieve assigned tasks and was highly successful in achieving them. He has been an ardent learner and had a passion to enhance his knowledge and was able to complete an MBA and several other post graduate level qualifications. I am sure he would be an excellent leader to any organization and wish him the best of luck.
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